Crystal Cove Care Center

Crystal Cove Care Center Reviews

See what our patients and their families have to say

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As you browse feedback about Crystal Cove Care Center, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.

All Reviews

4.1

143 reviews

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Profile photo of Tim Alcala
Tim Alcala on Google
47 days ago

I Really Appreciate the way your staff treats my Dad (I’m afraid he’s not going to want to leave) LOL ! Thank You !!

Profile photo of Valerie Spain
Valerie Spain on Google
2 months ago

The place is always clean and the staff members are very pleasant and patient with the clients

Profile photo of debbie Goyette
debbie Goyette on Google
3 months ago

Very clean facility with a caring, attentive staff. They took excellent care of my sibling, which eased my mind tremendously.

Profile photo of Kerry Reiling
Kerry Reiling on Google
3 months ago

Daytime experiences are great. The night crew is a bit scarce and it takes a bit longer for call buttons to be answered but overall—great experience so far! At first we were a little skeptical but the staff has been fantastic and the facility is nice and clean. Plenty of natural light. And the food is made from scratch!

Profile photo of Laurel Haberchak
Laurel Haberchak on Google
5 months ago

My experience has been great at Crystal Cove with only two exceptions. #1: There have been 3 times I have told the nursing station that I will pick my brother up on a certain day at a certain time, and when I arrive to get him they tell me I didn’t make anyone aware. It’s caused extra time getting his appointment packetvtogether and checking with the doctor. It seems this has been corrected within the last week. #2: My brother is at CCCC because of a slow healing wound following pacemaker surgery and it doesn’t seem like its being checked by the doctor 3 times /wk as we were told would happen. Other than that I think CCCC is a great place, very kind staff, friendly with patients. clean surroundings, and patients seem to like being there.

Profile photo of Margaret Carrillo
Margaret Carrillo on Google
5 months ago

I have been to crystal Cove numerous times to visit one of your patients. My main issue has to do with insufficient.visitor parking. I myself am handi-capped and sometimes I am sitting in my car for45 minutes to an hour, before a spot becomes available. The food seems adequate, and there seems to be always enough staff to attend to those there for care. The gym seems adequate.

Profile photo of JoAnn Beuthe
JoAnn Beuthe on Google
5 months ago

Everyone has been so kind to my dad. Staff is pleasant and seem to truly like their jobs. They don’t treat my questions like an inconvenience to them. The building is clean, bright and decorated for the holidays. Any concerns have been quickly addressed. Any requests have been quickly responded to. Additional information has been provided when requested. I feel like my dad is in kind capable hands when I leave him.

Profile photo of Santina Davies
Santina Davies on Google
6 months ago

Crystal cove has highly skilled physical therapist ! Every one appears to be very caring for their patients

Profile photo of Heeb Tahara
Heeb Tahara on Google
6 months ago

Visited a family member. The facility itself is well maintained. Interaction between staff and between staff & patients seems friendly. My family member is very happy with the care he’s received here. The PT’s are challenging him enough. No complaints about food. His son lives close by so does his dad’s laundry. Now the challenge is to plan a bit of assistance once he gets home.

Profile photo of Allen Loeak
Allen Loeak on Google
8 months ago

Very cordial and friendly, nurses were very professional as they were able to provide us informed progress on current status of the patient in this case our love one. We were very pleased to see the professionalism of the nurses and in particular how organized and clean the care center was.

Business response 8 months ago

Allen Loeak, we are very happy we could provide you with a positive experience!
Profile photo of Maryann Kroh
Maryann Kroh on Google
8 months ago

Spoke to numerous staff members regarding my friend who is a resident, all were helpful, caring and supportive. The facility is clean and bright.

Business response 8 months ago

We appreciate your positive review about your recent experience with us!
Profile photo of Kim Auer
Kim Auer on Google
9 months ago

Very charming and clean facility with a very friendly and helpful staff. My mom broke her hip and had some subsequent complications and they are doing a great job of helping to return her to her normal/active self.

Business response 9 months ago

Kim Auer, we are very happy we could provide you with a positive experience!
Profile photo of Michael Yu
Michael Yu on Google
9 months ago

Awesome staff

Business response 11 months ago

Thank you!
Profile photo of Leticia
Leticia on Caring
10 months ago

I am a friend or relative of a current/past resident My dad was in Crystal Cove Care Center for two weeks. The staff was good to him. Everybody was on point, everything was very clean, and everybody was nice. He was not a very happy camper, but I was. He didn’t want to be there. They pretty much had everything. They would do his laundry, all his meals, all his meds, therapy, and activities. He did have a lot going on. He liked all the food they gave him.

Profile photo of William Radovich
William Radovich on Google
11 months ago

Second time my wife has been there. Staff always pleasant and attentive

Profile photo of Martie Etheridge
Martie Etheridge on Google
11 months ago

My cousin was very spiritually fragile after a back surgery & the girls in attendance did all they could for her $ were very patient with her. Thank you.

Business response 11 months ago

Thank you for the feedback.
Profile photo of marybeth marbella
marybeth marbella on Google
11 months ago

Business response 11 months ago

Thank you!
Profile photo of lee cecilia
lee cecilia on Google
12 months ago

Every staffs smaller and kind all the time Our family is feel down and sad but they give cheer us up My husband leg will be better hopefully

Business response 11 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of angelina torres
angelina torres on Google
12 months ago

Lovely staff & very clean!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.